The hotel offers amenities for your comfortable stay and unforgettable experiences
Exquisite Dining Experience
“The hotel's dining options were simply wonderful, with a beautifully designed outdoor area surrounded by greenery that made every meal feel special.” view full review
Luxurious Accommodations
“My room was a perfect blend of elegance and comfort, featuring a sweet balcony and private terrace that provided a tranquil retreat.” view full review
Refreshing Showers
“The shower in my room had fantastic pressure, offering a refreshing experience after a long day of exploring.” view full review
Welcoming Atmosphere
“The thoughtfully designed areas around the hotel ensured a comfortable experience for all guests, making everyone feel at home.” view full review
29-31 Vernardou Emmanouil Opposite The Folklore Museum
Raki Ba Raki 1600
90 m
17 Arambatzoglou Old Town of Rethymno
Taverna Vassalos
10 m
6 Epimenidou Palia poli
Taverna Stavros
40 m
16 Epimenidou
Taverna Othonas
150 m
Plateia Titou Petychaki 27 Old town Rethymno City
O Psaras
120 m
Arampatzoglou 69
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly staff
Great central location
Limited breakfast options
Noisy on the first floor
8.0/10
Great
Rooms
8.0
Location
8.8
Service
8.7
Dining
7.0
Guest reviews
8.0/10
based on 6 reviews
9.0
9.0/10 based on 703 reviews
Gilbert
United States,
May
2024
8.2/10
The hotel is beautifully situated in the old town center, with a rich 700-year history and surrounded by charming alleys and shops. The rooms are amazing and comfortable, but on the ground floor near the courtyard restaurant. The service provided was outstanding, making me feel like part of the family. The courtyard restaurant offers great food, although breakfast could have more variety. Overall, a fantastic location with a few minor dining and room location cons.
Rooms
8.0
The rooms are beautifully decorated and comfortable, although being on the ground floor near the courtyard restaurant can be a bit noisy.
Service
9.0
The service at the hotel was top-notch, accommodating our various tour schedules and always being attentive and knowledgeable about the area.
Location
9.0
The hotel's location in the old town is perfect, offering easy access to the fortress, downtown area, and fantastic restaurants. It's a great base for exploring Rethymno.
Dining
7.0
The courtyard restaurant provides delicious food, although breakfast could benefit from a bit more variety. The dining experience is satisfying overall.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay, including room service, car hire, housekeeping, and paid airport shuttle services.
Joseph
United States,
February
2024
7.6/10
Staying at the hotel was a mixed experience. The location in the center of Rethymno was ideal for exploring the old town, but managing heavy luggage could be a challenge. The rooms were comfortable, but their placement near the restaurant entrance was a bit inconvenient. The dining experience lacked some variety, but the courtyard dining area was a highlight of the winter season.
Rooms
7.0
The rooms, although comfortable, were located near the restaurant entrance, which required navigating through tables to access. The courtyard dining area was a unique and enjoyable feature, especially during the winter season.
Service
8.0
However, some services were limited during late night hours.
Location
9.0
The hotel's location right in the center of Rethymno was perfect for exploring the old town, but could be challenging with heavy luggage.
Dining
6.0
The dining experience could use more vegetable variety, especially for guests with early checkouts. The breakfast options were sometimes limited due to the timing of meals.
Facilities
The hotel offered a range of facilities, including room service, car hire, laundry, and airport shuttle services.
William
United Kingdom,
December
2023
8.2/10
The hotel's location is excellent, right in the center of the old town with very friendly staff. The rooms are comfortable, but a bit noisy on the first floor. The service was exceptional, especially with Marie, the wine connoisseur. However, the dining experience could be improved with more options for breakfast.
Rooms
8.0
The rooms were comfortable, but a bit noisy on the first floor. I enjoyed the very comfortable bed and the small kitchenette in the separate sitting area.
Service
9.0
The service was outstanding, especially thanks to Marie, the in-house wine expert. The staff was helpful, friendly, and accommodated our requests promptly.
Location
9.0
The hotel's location is very nice, just in the middle of the old town, making it convenient to explore the area on foot. The view into the courtyard was lovely.
Dining
7.0
The dining area looked nice, but there could have been more fruit and less bread available. The coffee did not meet our expectations for a 4-star hotel.
Facilities
8.0
The facilities were good overall with options to eat indoors or in the outdoor interior courtyard. I wish there were more choices for breakfast.
Friendly staff
Limited breakfast options
John
United States,
November
2023
8.4/10
I had a wonderful stay at this hotel. The room was clean, comfortable, and nicely decorated in the character of the property, an old Venetian monastery. The staff was amazing and polite, making my experience delightful. The location is perfect, right in the heart of the Old Town with fantastic restaurants nearby, though a bit of a hassle with parking. The dining experience was a highlight, offering an amazing feast, although the prices could be more budget-friendly.
Rooms
9.0
The room was clean, comfortable, and well-decorated with quality furniture and old-town charm.
Service
9.0
The staff was amazing and polite, providing efficient responses before arrival.
Location
8.0
The hotel is in a great location in the heart of the Old Town, surrounded by fantastic restaurants. However, it requires wheeling your bags some distance from the nearest parking.
Dining
8.0
The dining experience was an amazing feast but could be more budget-friendly.
Facilities
8.0
The facilities were good overall, with the old-town charm adding to the experience.
Jessie
United Kingdom,
July
2023
8.6/10
The hotel offers a unique stay in Traditional Venetian and Cretan style rooms, with a comfy bed. The service was blissful and attentive, but some noise late at night was noticeable. The location is perfect for exploring the Old Town and enjoying a vibrant dining scene, though noise from nearby bars could be a downside. The dining experience featured a fabulous array of Cretan produce but could offer more variety. The facilities provided a high-quality experience.
Rooms
9.0
I loved the Traditional Venetian and Cretan style rooms, away from the street and restaurant area, and the bed was super comfortable.
Service
8.0
The service was truly blissful, with very friendly and knowledgeable staff. However, some very loud conversations until late night were a minor drawback.
Location
9.0
The hotel is located in a Venetian palace in the old city center of Rethimno, making it perfect for exploring the Old Town and enjoying the nearby fantastic restaurants.
Dining
8.0
The dining experience offered high-quality dishes with a fabulous array of Cretan produce, though more variety could enhance the experience.
Facilities
9.0
The hotel facilities were top-notch, providing a high-quality experience for guests.
Michael
United Kingdom,
June
2023
7.8/10
The hotel has a unique beauty space and the room was comfortable. The staff were very friendly and attentive, with great professionalism. The location is perfect, in the center of Rethymno old town, close to all the city attractions. The dining options could be improved with more variety. Overall, a lovely stay with some room for enhancement.
Rooms
7.0
The room was comfortable and had a unique beauty space.
Service
9.0
The staff were very friendly and attentive throughout our stay.
Location
9.0
The hotel is perfectly located in the center of Rethymno old town, close to all attractions.
Dining
6.0
The dining options could be improved with more variety.
Facilities
8.0
The facilities are worth noting, but could be enhanced.
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